1. Who are we?
The data controller is BV Sebaa, registered office Meenseheirweg 36, 8800 Roeselare, VAT BE0474.455.605, operator of Holiday Home Lisette (Houtemstraat 32, 8630 Veurne).
Contact: info@vakantiehuislisette.be
2. What data do we process?
- Identification (name, address)
- Contact (email, phone)
- Booking details (dates, number of guests, price)
- Any special requests you share with us
3. Why?
- Processing your request and confirming bookings
- Communication around your stay
- Invoicing and accounting (legal retention 7 years)
- Answering contact form enquiries
We never use your data for third-party marketing or sell it.
4. Retention
We keep your data no longer than necessary. Booking and invoice data are kept for 7 years (legal requirement). Enquiries that do not lead to a booking are deleted within 12 months.
5. Processors
- Resend — email provider for automated confirmations.
- Railway — hosting and technical data storage.
- Booking.com — only when you book through that platform.
- Tax or government authorities — only when legally required.
6. Your rights
- Right to access your data
- Right to rectification or erasure
- Right to object
- Right to lodge a complaint with the Data Protection Authority
Email us at info@vakantiehuislisette.be. We respond within 30 days.
7. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction. Passwords are stored encrypted, communication over HTTPS.
8. Cookies
See our cookie policy for more.
9. Company details
BV SebaaMeenseheirweg 36, 8800 Roeselare, Belgium
Registered office
VAT BE0474.455.605
Court register: RPR Ghent, Kortrijk division
Holiday Home Lisette
Houtemstraat 32, 8630 Veurne (Beauvoorde)
Belgium